Fair Go Casino bonus terms: how deposit bonuses, free bonuses and cashback are settled
Every promotion at Fair Go Casino is governed by the promotional section of the Terms and Conditions. This page arranges those rules by bonus type — deposit bonuses, free bonuses, cashback and comp points, tournaments and raffles — and closes with the countries excluded from bonuses and the rules for withdrawing while a bonus is active. All amounts are in AUD.
Fair Go Casino: rules that apply to every bonus
Seven rules apply regardless of the type of offer:
- A coupon is entered in the Coupons section of the cashier before the deposit it applies to.
- The maximum bet with an active bonus is AUD 10 per bet or spin; a higher bet voids the bonus-derived winnings.
- Wagering is completed on pokies only; blackjack, video poker, craps, American roulette, baccarat and other table or non-pokies games do not count.
- Bets on red or black in roulette, and European roulette in general, are not permitted while a bonus is active.
- At least one withdrawal must be requested within 150 days of redeeming a deposit coupon, or the bonus-derived winnings are forfeited.
- Bonuses are tied to the one-account rule — one per person, IP address and household.
- Every deposit must be wagered once before a withdrawal is requested.
The sections below add the parameters specific to each bonus type.
Deposit bonuses at Fair Go Casino
Deposit bonuses are cashable: the terms set no maximum cashout on them, and wagering is calculated on the deposit plus the bonus. The table lists the standing deposit offers with their published terms.
| Bonus | Terms | Wagering |
|---|---|---|
| Welcome bonus | 100% up to AUD 200 on each of the first five deposits, up to AUD 1,000 in total; minimum deposit AUD 20 | 30× (deposit + bonus) per deposit |
| Koala Monday | Every Monday: AUD 50 → AUD 75, AUD 100 → AUD 175, AUD 200 → AUD 400; minimum deposit AUD 20; maximum bonus AUD 1,000; unlimited redemptions | As stated in the promotion rules |
| Neosurf deposit bonus | 100% match on a Neosurf deposit; minimum deposit AUD 20; one-time coupon | As stated in the promotion rules |
Winnings from deposit-based reward bonuses are not honoured if the deposit that triggered the bonus was below AUD 5, and the 150-day withdrawal rule applies to each coupon separately.
Free bonuses and free spins with Fair Go Casino
Free chips, free spins for new players, the monthly free bonus and Fair Draw prizes are all free bonuses under the terms, and they follow a stricter set of rules than deposit offers:
- Wagering of 60×.
- Maximum cashout of 5× the bonus amount, within an overall cap of AUD 180 on free-money promotions — the cap applies even when a random jackpot is hit.
- A player who has never deposited may redeem one free offer; before free-bonus winnings are withdrawn, a deposit of at least AUD 25 is required and wagered once.
- Two free bonuses cannot be redeemed consecutively without a real deposit in between.
- A player whose last deposit is older than three months cannot withdraw free-bonus winnings.
- Free-bonus withdrawals of AUD 25 to AUD 50 require a utility bill on file.
- Coupons are personal: a free bonus picked up on another website may be declined if the player was not the intended recipient.
The monthly free bonus — up to AUD 25 for players who have deposited at least once in the current month — carries the same 60× wagering and the AUD 180 maximum cashout and is valid within the month.
Fair Go Casino: cashback, comp points and Refer & Earn
Instant Cashback returns 25% of every busted deposit of AUD 10 or more that was made without a deposit bonus, 30% on Saturday and Sunday and 40% for VIP members. It is requested in 24/7 live chat for busted deposits up to one month back, requires a balance below AUD 1, carries 20× wagering and has no maximum cashout.
Comp points accumulate on real-money play and are exchanged at 100 points = AUD 1 with a minimum exchange of 100 points; the Fair eXchange feature converts them into free spins instead. Refer & Earn pays AUD 75 for every referred friend who registers through the unique link and deposits at least AUD 25, credited on the first working day of the month, with 5× wagering, a referrer's balance below AUD 1 and a different household for the referred player.
Tournaments, Lobby Jackpots and Fair Draw at Fair Go Casino
Tournament prizes are paid as real money without wagering; entry is free with free credits, and players who have never deposited or have lapsed are capped at AUD 180 once. Lobby Jackpots are an opt-in pool with a compulsory contribution of AUD 0.01 per spin, paid as real money without wagering unless the jackpot is won on a bonus balance.
The Fair Draw is entered by depositing AUD 500 or more between Friday and Thursday; the draw is held every Friday, and prizes of AUD 50 to AUD 500 are issued as free bonuses by e-mail, which brings them under the free-bonus rules above.
Bonus-restricted countries with Fair Go Casino
Players from 38 countries are not eligible for bonuses: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Czechia, Germany, Hungary, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Mauritius, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom and Uzbekistan. Australia and New Zealand are not on the list.
Fair Go Casino: withdrawals with an active bonus
A withdrawal is processed within 2 business days of the request once the account is verified. Every deposit is wagered once before a payout is requested, bonus-derived winnings are released only after the wagering requirement is met, and free-bonus winnings are capped at 5× the bonus and AUD 180 overall. Payments are ordinarily returned to the method used for the deposit where possible, and the casino reserves the right to decide the payout method; the general limit is AUD 7,500 per customer per week, with larger wins paid over several weeks.
Questions about bonus terms at Fair Go Casino
Four questions cover the bonus rules that most often decide whether winnings are paid.
What is the maximum bet with an active bonus?
AUD 10 per bet or spin, on every bonus including cashback. A higher bet while a bonus is active voids the winnings derived from that bonus.
Can winnings from a free bonus be withdrawn without a deposit?
No. A player who has never deposited may redeem one free offer, and before its winnings are withdrawn a deposit of at least AUD 25 must be made and wagered once. The cashout is capped at 5× the bonus within the AUD 180 limit on free-money promotions.
Do table games count towards wagering?
No. Wagering is completed on pokies only; blackjack, video poker, craps, American roulette, baccarat and other non-pokies games do not contribute, and red-or-black bets and European roulette are not permitted while a bonus is active.
How is cashback requested?
Through 24/7 live chat, where Kev the Chat Bot processes requests for busted deposits made without a deposit bonus up to one month back. The rate is 25%, rising to 30% on weekends and 40% for VIP members, with 20× wagering and no maximum cashout.