About Fair Go Casino: the brand, its games and how the casino operates

Fair Go Casino is an online casino created for Australian players and named after the Australian idiom for a fair chance. It has operated since March 2017 on the SpinLogic Gaming platform, holds accounts in AUD and carries the lobby tagline «The continent of pokies and bonuses». This page sets out the key facts about the brand, its history, the games it offers, the way it communicates with players, its banking and verification standards and the documents that govern the account.

Fair Go Casino: the brand at a glance

Ten parameters describe the casino in brief. The table below collects them before the history and the product sections expand on each.

Parameter Details
Name Fair Go Casino (Fair Go Online Casino)
Launched March 2017
Platform SpinLogic Gaming, instant-play HTML5 lobby in the browser
Games 280+ real-money pokies, table games, video poker, keno and scratch cards
Markets Australia and New Zealand
Account currency AUD
Mascot Kev the Koala, since November 2017
Magazine Fair Go X, quarterly print edition, 22 editions to date
Support 24/7 live chat, [email protected], scheduled call-back
Minimum age 18

The figures are stable, with the exception of the game count, which grows as new pokies are released two to three times a month.

Brand history at Fair Go Casino

The timeline below records the milestones of the brand from the launch to the seventh anniversary. The table lists the ones that shaped the product players see today.

Date Milestone
March 2017 Launch of the casino for the Australian market
November 2017 Kev the Koala joins as mascot
February 2018 Dedicated VIP hosts introduced
March 2018 Neosurf vouchers added to the cashier
November 2018 Kev the Chat Bot automates cashback requests
March 2019 Fair Draw weekly raffle begins
February 2020 Schedule-a-Call-Back service launched
April 2020 New mobile lobby with enlarged buttons
February 2021 Fair Go X — the first and only online casino print magazine in circulation in Australia
March 2023 Lobby Jackpots introduced
July 2023 Bitcoin Lightning deposits from AUD 5
January 2024 Planet of the Roos, the first exclusive pokie
February 2024 Fair eXchange converts comp points into free spins

The sequence shows a product that has added services around the same core — pokies in AUD — rather than changing direction: the mascot, the raffle, the call-back service, the magazine and the exclusive titles all still operate in 2026.

Games and software with Fair Go Casino

The catalogue is supplied by SpinLogic Gaming, the current name of the Realtime Gaming studio, and runs in an instant-play lobby that opens in any browser without a download client. The lobby holds more than 280 real-money pokies in 3-reel, 5-reel and 6-reel formats, including the Real Series and the progressive titles Aztec's Millions and Megasaur. Table games cover blackjack, European roulette, baccarat, Tri-Card Poker and Caribbean Stud; video poker includes Jacks or Better, Aces and Eights, Sevens Wild, Loose Deuces and All-American; keno and scratch cards complete the specialty section.

Two titles exist only here. Planet of the Roos, released in January 2024, was the first exclusive pokie, and Kev's Bush Bonanza is the only pokie built specifically for the casino, with 50 paylines, a maximum award of 50,000× and a Super Grand Jackpot. Every pokie offers a free demo mode, and the pokies run at approximately 97% RTP on average; the figure for a specific game is shown in its information panel.

Fair Go Casino: Kev the Koala, Koala's Diary and Fair Go X

The brand's communication runs through its mascot. Kev the Koala writes the Koala's Diary, a blog entry published every Tuesday, 365 days a year, each carrying a coupon that requires a deposit in the same week. Kev also lends his name to the chat bot that processes cashback requests and to a board game released in 2023.

Fair Go X is the casino's quarterly print magazine, launched in February 2021 and now at Edition 22, with more than 30 exclusive coupon codes inside each issue. Offers also reach players through the casino inbox and the e-mail address on the account: new-player offers are typically sent within 24 hours of registration, the VIP Thursday bonus arrives in the inbox and Fair Draw prizes are sent by e-mail. The codes themselves rotate, so the promotions page shows the set in force at any moment.

Banking and verification standards at Fair Go Casino

All balances are held in AUD, deposits carry no fees and credit the account instantly through 14 methods: Visa, Mastercard, Apple Pay, Google Pay, Neosurf, CashtoCode, eZeeWallet, JET Bank Transfer and six cryptocurrencies including Lightning Bitcoin from AUD 5. Withdrawals are paid through Bitcoin and eZeeWallet without a fee or by wire transfer with an AUD 50 fee, from AUD 100 to AUD 2,500 per transaction, and are processed within 2 business days of the request.

Verification is completed once, before the first withdrawal, through the Account Verification section of the cashier: a colour photo of a passport or driver licence, a utility bill dated within the last 2 months and, for card deposits, copies of both sides of the card with proof of ownership. One account is allowed per person, IP address and household, and payments are ordinarily returned to the method used for the deposit where possible.

Policies and licence statement with Fair Go Casino

The casino is operated under licence. The account is governed by the Terms and Conditions and by the Privacy Policy; both are linked from every page, and every game runs on an independently audited RNG. The terms set the minimum age at 18, void the balance of an account inactive for 12 months, require disputes to be lodged in writing within 14 days and list 38 countries whose players are not eligible for bonuses — Australia and New Zealand are not among them.

Fair Go Casino: questions about the brand

Four questions cover what new players ask about the brand before opening an account.

When was the casino launched and on which platform?

The casino opened in March 2017 and has run on the SpinLogic Gaming platform, the current name of Realtime Gaming, since launch. The lobby is instant-play HTML5 and opens in any desktop or mobile browser without a download.

Is the casino built for Australian players?

Yes. Accounts are held in AUD, the name comes from an Australian idiom, the mascot is a koala, the promotions calendar follows Australian weekdays and a dedicated page serves New Zealand players. Neither Australia nor New Zealand appears in the list of bonus-restricted countries.

How does the casino communicate offers to players?

Through the promotions page, the casino inbox, the e-mail address on the account, the Koala's Diary entry every Tuesday and the quarterly Fair Go X magazine. Coupons are entered in the cashier before a deposit, and the current set is the one shown on the promotions page.

Which documents govern the account?

The Terms and Conditions and the Privacy Policy, both linked from every page. The bonus rules, the verification requirements and the withdrawal limits are all part of the terms document.